Stains Happen. And That’s Totally Fine.

Stains Happen. And That’s Totally Fine.

Parenting. It's beautiful, it's chaotic, and it's all-consuming. Which is exactly why we don't believe you should ever have to worry about a sleepsuit getting ruined by a rogue banana. Or sweet potato. Or a poonami.

Because let's be honest - kids are mess magnets. And if you've ever tried to keep a baby clean for more than five minutes, you know it’s a losing game. Even with long sleeved bibs, I remember that breakfast always ruined at last one outfit (I just kept them in their PJs).

At Borro, we get it. We've been there. That's why we never charge for stains. Ever. It's just part of the deal - we handle the mess, so you don't have to.

So, what happens to the stained stuff?

We actually want your stained sleepsuits back. Really. Unlike when a friend gives you a bag of hand-me-downs and says "No worries if it gets trashed" - they definitely don't want to deal with a returned bag full of stained sleepsuits, but we do!  Please send them back, tomato stains and all. In fact you don't even have to wash them before you return them.

Here’s why:
We're really good at stain removal. It's kind of our thing. Whether it's blueberry explosions or mystery milk stains, we've got the tools and tricks to bring those outfits back to life (or responsibly recycle them if we can't).

Our go-to stain removal routine (aka: what to do if really want to give it a go at home)

  1. Rinse ASAP
    Get the item under cold water as soon as you can. Cold water helps stop the stain from setting - warm or hot water can actually lock it in.

  2. Use a gentle but powerful stain remover
    We love Ecover – it’s tough on stains but kinder to little ones' skin (and the planet).

  3. Let it sit, then wash long
    Once the remover's on, give it time to work. Then pop it in the wash on a long cycle with enough detergent to do the heavy lifting.

  4. Try oxygen bleach for brightening
    Oxygen bleach (not the chlorine kind) is an eco-friendly miracle worker for whites. It’s safe, and it gets the job done.

  5. Sunlight is your secret weapon
    Dry clothes in the sunshine - UV rays naturally bleach out residual stains. If you haven't already, do try this at home. I was very dubious when my mum told me about this, but it really works, especially for those poo stains!

But here's the thing: you don't have to do any of this.

Because with Borro, you browse, you rent, and you return - no stress. No set subscription. No minimum order. No penalties for stains, muck or mishaps.

We’re here to make renting high quality children’s clothes better. For your bank balance. For the planet. For your bundles of joy. And for your sanity’s sake.

If only everything else in parenting could be that simple!

Back to blog

Receive Credit For Your Unwanted Clothes

Tired of the endless cycle of kids outgrowing their clothes and wondering what to do with them? Our Sort Out Sack is your easy way to clear space and earn credit!

Receive £5 Borro credit guaranteed for every full bag we receive. PLUS £5 Borro credit for every organic item in excellent condition

Get Credit For Clothes

Questions?

Why Borro clothes?

Renting means less waste, more wardrobe flexibility and no more piles of outgrown clothes. It’s a smarter, more sustainable way to dress your little ones.

With Borro, you get high-quality kidswear without the commitment, just what you need, when you need it. Helping you save time, save money, and save the planet.

What about stains?

Don't panic! Let us worry about the stains. Stain insurance is included. Obviously it's best to prevent stains if you can, or treat them as soon as possible. But we will never charge you.

If the garment can't be saved, it will be upcycled or recycled. Nothing ever goes to landfill, and we'll never charge you.

Subscription & exchanges

Subscription

All the clothes are individually priced and there's no minimum amount or set subscription - we're flexible!

Rent as many/few things as you like and you'll see at checkout what your monthly subscription will be. (If you want us to pick out a coordinated bundle of 10 items for you, it's £29/month).

Exchanges

We know little ones grow as fast as the weather changes! You don't need to return your previous order to order new clothes, so simply send back items whenever you no longer have a need for them, and add any new items to your subscription, by adding them to your basket and checking out.

Delivery & returns

Delivery

Your order will be packed and dispatched the next working day. Delivery takes 2-3 working days.

Returns

Pop them inside the bag/box they came in, attach the free pre-paid returns label, then drop off at your nearest Evri ParcelShop.

We only include one pre-paid returns label per order, so if you choose to send just some of an order back and the rest later, you will need to pay for the postage of the second return. 

Once we've received your items we will amend your subscription so you only pay for what you've got.

We recommend returning items 4-5 days before your subscription renews in order to allow enough time for delivery and processing to avoid your next monthly payment going out. If you're a few days late, you can always cancel online (use the link in the order confirmation email). As long as we receive the clothes within the next few days, that's fine.

Sustainability

At Borro we maximise the use of each item of clothing by providing a service that ensures it's well maintained, repaired and enjoyed by as many families as possible.

So if a garment is used by 6 different users, the global warming potential is 49% less, with a CO2e (kg) per user of 1.18, instead of 2.29.